Credit Controller Jobs

Pineapple Recruitment recruits for permanent Credit Controller jobs across the UK. Our Finance & HR team is based in Worcester and works with organisations of every size, from growing SMEs building their first proper credit control function to larger businesses managing high-volume ledgers.

If you’re looking for your next Credit Controller role, we’ll take the time to understand what you actually want from it before introducing you to anyone.

What a Credit Controller Does

Credit control sits at the point where finance meets the customer relationship. The core of the role is chasing overdue payments professionally and persistently, without damaging the relationship the sales team has built.

• Monitoring aged debt reports and prioritising outstanding accounts

• Chasing payment by phone, email and letter, and negotiating payment plans where needed

• Reconciling customer accounts and resolving invoice queries

• Liaising with sales and account management teams on disputed or at-risk accounts

• Assessing credit limits and payment terms for new or existing customers

Skills That Matter

Strong Credit Controllers combine clear, confident communication with genuine attention to detail. You need to be comfortable having a firm conversation about money without burning the relationship, and organised enough to keep on top of a constantly moving list of accounts.

Familiarity with finance and ERP systems helps, but resilience matters just as much — chasing payment is rarely anyone’s favourite phone call, and the best Credit Controllers don’t take it personally.

Career Progression

Credit control is a genuine route into a broader finance career, not a dead end. From Credit Controller, the natural next steps are Senior Credit Controller or Credit Control Team Leader, and on to Credit Manager for those who want to run the function. The numeracy, systems experience and process discipline built in credit control transfer well into wider finance roles too.

Why Register With Pineapple Recruitment

We recruit exclusively for permanent roles, so we’re invested in a placement that actually lasts. A consultant will talk to you directly before your CV goes anywhere, and nothing is shared with an employer without your explicit consent.

We also work on roles that never reach the public job boards, sourced through direct relationships with hiring managers built up over years in the Midlands finance market and beyond.

FAQs

What does a typical day look like for a Credit Controller?

Most days centre on working through an aged debt report, chasing outstanding payments by phone and email, resolving queries that are holding up payment, and updating account notes. Larger or more complex accounts may need more sustained negotiation over several days.

Is credit control a good route into a wider finance career?

Yes. Many finance professionals start in credit control and move into broader accounts or finance roles, since the process discipline, systems experience and numeracy involved transfer well.

Do I need formal qualifications to become a Credit Controller?

No formal qualification is required to start, though experience with finance systems and a track record in a similar role help for more senior positions. Some Credit Controllers go on to study AAT or similar as they progress.

Does Pineapple place Credit Controllers outside Worcestershire?

Yes. While our Finance & HR team is based in Worcester, we recruit Credit Controllers across the Midlands and the wider UK.